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PDC On-demand Rates
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Our standard service rates are listed below. Please note that our rates and minimum billable time varies
depending on whether the work is preformed at PDC, at your office, or remotely.
| Server, Network or Security Work |
$150/hr |
1 hour min. |
| On-site Troubleshooting & Project Installation |
$125/hr |
1 hour min. |
| Remote or Phone Support |
$100/hr |
15 minutes min. |
| In-house Troubleshooting & PC Repair |
$85/hr |
30 minutes min. |
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Above rates do not apply to pre-paid plans or maintenance plans quoted by PDC. For on-site support, we
also charge one-way travel time. |
Pre-Paid Services
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Pre-paid support includes four-hour callback response time with priority support given for all calls received
before 11 a.m. We schedule on a first-come, first-serve basis, but business-down emergencies will be given
first priority. Regular business hours are Monday thru Friday between 8:30am and 5:00pm.
| 10 hour pre-paid block |
$999 |
| 50 hour pre-paid block |
$4449 |
| 100 hour pre-paid block |
$8449 |
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Above rates do not apply to maintenance plans quoted by PDC. For on-site support, we
also charge one-way travel time. |
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