In-House Support

Before coming to PDC, Leif spent several years working at an upscale lighting store and also at a professional golf academy where his technical duties included the planning of and installation of new PCs and hardware, performing maintenance and repair of workstations, virtual golf simulators, printers, network infrastructure, and provided company-wide technical support. On top of the his technical responsibilities, Leif also attended to lighting and golf sales, home and business lighting design, as well as the assembly and disassembly of lighting components and golf related equipment. As a result of his long experience working at the golf academy, Leif is one of the few certified club fitters for Ping in Hawaii.

Leif’s duties at PDC include preparing orders for inventory, projects, and special requests; providing pricing, availability, and lead time on all components requested; assisting Ryan with invoicing, hour tracking, billing, and follow-up; performing backup checks for clientele to verify that their data is being safely backed up; as well as providing friendly phone support assistance to Yusef.

When not at work, Leif enjoys disassembling, reassembling, and altering all things mechanical or electronic, fine-tuning his computer, circuit bending, building things, 3D modeling, texturing, and animating, and playing strategic games competitively online. He has also been golfing since he was five years old and enjoys other physical activities such as swimming and bicycling with friends.

Known as "PropHead", Glenn's career in the IT field began with the technical support department at Berkeley Systems. The company gained renown in the 1990s for developing the After Dark Screen Saver, including the infamous Flying Toasters, the Star Trek Screen Saver for Windows, and the Looney Tunes Screen Saver for Windows. In fact, if you can get your hands on a copy of the Star Trek Screen Saver, you'd find Glenn's name in the scrolling credits.

From there, "PropHead" moved to Asia Source Inc. in Fremont, California, which is a national distributor of white box personal computers and computer components, serving as the Production Manager for built-to-order white box PCs. Glenn then worked at Chevron Corp's technical support department in downtown San Francisco. From there he moved to PCG Systems in Oakland, California, where he supported non-profits and venture capital firms. After the stint with PCG, Glenn returned to Chevron IT, this time in London, England, to assist on a project in Kazakhstan.

A system engineer at PDC since 2006, "PropHead" handles PC assembly and hardware repair together with Bob Marstall and Rachel Lai.